Returns & Exchanges Policy

Eligibility for Returns

Returns or exchanges are accepted if:

• The product is defective, damaged, or incorrect

• The request is made within 7 days of delivery

• The item is unused and in original packaging

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or vendor-specific policies.

Return Process

To initiate a return or exchange:

1. Contact our support team with your order number

2. Provide images or details of the issue

3. Follow the return instructions provided

Refunds

Approved refunds will be processed to the original payment method within 7–10 business days.