Eligibility for Returns
Returns or exchanges are accepted if:
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The product is defective, damaged, or incorrect
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The request is made within 7 days of delivery
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The item is unused and in original packaging
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or vendor-specific policies.
Return Process
To initiate a return or exchange:
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Contact our support team with your order number
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Provide images or details of the issue
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Follow the return instructions provided
Refunds
Approved refunds will be processed to the original payment method within 7–10 business days.